To win in today's challenging business environment you need to learn as much as you can about your customers—who they are and how and what they purchase—and build that knowledge into marketing programs that drive sales and build loyalty.
Harte-Hanks offers a range of data capture solutions that help you identify customers at point-of-contact and gain greater insight into purchasing behaviors on the Web, in-store or via a call center. Every customer interaction becomes an opportunity to build knowledge and insight about your customers.
Harte-Hanks customer data capture solutions and services include data entry, Web pages, surveys, call centers, and other Harte-Hanks services, including:
- Customer Identifier, which tells you who your retail customers are, transforming anonymous shoppers into known customers
- GeoCapture, a proprietary solution that turns point-of-sale into a valuable data-gathering opportunity with just a simple request for a ZIP Code
- TeleCapture, which represents a new standard for telephone reverse append because it integrates fully with the leading national telephone repository for links to the right address
- CallRight, a service that ensures that you keep pace in a dynamic world by appending land-based phone numbers to name and address data in your company's customer file. It also verifies existing phone data and corrects mistakes such as out-of-date area codes, all with unparalleled accuracy
Contact us today to find out more about all of our data capture solutions.
